Nextdoor: 10 Ways to Stay Secure


You may be familiar with Nextdoor, a well-known social network created to connect and facilitate communication amongst neighbors in local neighborhoods.

While Nextdoor takes the security and privacy of its users seriously and has built the platform with a number of security features, rules, and policies, it is still not impervious to fraud, harassment, or scams.

If you’re considering joining Nextdoor or are a current member, keep in mind the following advice to stay as safe and secure as you can while using the service.

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1. Post Cautiously

Though only members of your neighborhood can see your profile and posts, it’s still advisable to consider your options before posting. You don’t want to bother your neighbors, make a bad impression of yourself, or start a fight that doesn’t need to be started.

There might be as few as 100 homes in a community and as many as 3,000. Even though they are nearby, that is a sizable number, and most of them are probably still strangers to you.

Unlike Facebook, Nextdoor does not presently offer the option to post to a specific list of chosen neighbors. Keep in mind that when you post, it is visible to everyone in your area. You might want to use private messages for more intimate chats instead.

2. Read the Privacy Policy

It’s critical to understand how Nextdoor gathers your personal information. In its privacy statement, Nextdoor outlines the information it gathers about you and how it uses it. You shouldn’t be using the platform if you object to how your data is being gathered and used.

Take into account the fact that Nextdoor gathers data from your browser and device. This implies that Nextdoor gets information from all of your devices, including your computer, phone, and tablet, if you use it across various platforms. Additionally, Nextdoor can get information from your Facebook account if you register using it.

3. Don’t Show Your Street Number

The option to conceal your street number from neighbors is the most significant privacy feature you can control. You can prevent yourself from becoming the focus of bullying by hiding your full address from your neighbors, who will still be able to see your street name (online or offline).

Select Settings > Privacy after clicking on your profile image in the top right corner to accomplish this. Look for the option that just shows your street name under the Show address to my neighborhood as the setting.

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4. Never reveal personal information

By sharing any kind of personal information with a neighbor through Nextdoor, you run the risk of having your accounts compromised and losing cash or valuables.

Don’t share your Nextdoor login information, email, phone, PayPal email, credit card information, bank account information, social security number, or any other sensitive information with anyone.

5. For payments, personally meet your neighbors.

Avoid paying a neighbor online, especially if you haven’t met them in person if you intend to hire or pay a neighbor for something. For taking payment from a neighbor, the same policy should be followed.

Scammers are well recognized for using third-party payment platforms to extort money and personal information from a variety of unknowing victims. There’s a possibility that a neighbor is trying to con you if they refuse to arrange a meeting place and only accept or provide cash payment.

6. Perform research on recommendations

Neighbors may recommend companies for their goods and services, but this does not imply that they will perform satisfactorily or even that they are trustworthy. There have been allegations of Nextdoor users paying thousands of dollars to contractors for house repairs, only to receive an unfinished or subpar project in return.

Consider privately messaging neighbors you know who have done business with them and asking about their experience, in addition to conducting appropriate research on businesses (reading online reviews, requesting references, checking credentials and certifications, etc.) about their products/services.

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7. Be Wary of Suspicious Messages

Sometimes you may identify a con artist by checking for a few recognizable indications. If you get one of the following in a private message from a neighbor, be cautious:

  • grammatical errors, misspelled words, and typos;
  •  various accent locations and several fonts;
  • Your Nextdoor password-related messages;
  • Links that are mismatched (those whose text does not correspond to that of the link that appears when you hover your cursor over it at the bottom of your browser)

8. Use Nextdoor’s Help Resources for Information on Known Scams.

By regularly updating its Crime & safety area of Nextdoor’s Help resources, Nextdoor keeps its users aware of scams that the platform is actively dealing with that are known to exist.

As of this writing, there is a well-known scam involving discounted gift cards that involves posting adverts for high-end goods that are sold at a price that seems “too good to be true.”

9. Report Inappropriate Users and Content

Anyone on Nextdoor has the option to report content they believe to be against the community standards. You can report posts, comments, and user profiles so that Nextdoor staff can review them and take the necessary action.

Select Report post or Report comment in the top right corner of the post or commenter’s name to report it. To report a neighbor, go to your Neighbors page or tab from the main menu, choose the neighbor you want to report, and then click the down arrow (on a computer or mobile device) or three dots (on a mobile device), then Report.

10. Notify neighborhood leads about spam or other suspicious activity

Regular neighbors in your community who are Nextdoor leads have extra skills for observing and regulating neighborhood activity. Send them a direct message if you notice anything untoward.

Sadly, Nextdoor leads are unable to restrict any user’s posting or banish them entirely from the neighborhood, but they can at least vote to remove posts that they believe to be in violation of Nextdoor’s rules.

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How to use Nextdoor to promote your business

There are various simple ways to advertise your business on Nextdoor. Consult local users for advice first. After that, interact with your users by answering their queries and comments. On Nextdoor, you can also run Local Deals advertising.

How to obtain recommendations from Nextdoor

Until your business has three recommendations from neighbors, it won’t show up in Nextdoor searches. Nextdoor advises spreading the word about your company on various social media platforms to raise your profile.

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Nextdoor is a neighborhood-focused social networking app. In order to update customers about local news and foster stronger global communities, the company offers a private internet network. More than 260,000 communities use the Nextdoor app worldwide, including those in the US, UK, Netherlands, Germany, France, and Australia.

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